FAQ
How About Ruizhou Cutting Machine's Certification?
We process CE and ISO certificates.
How to Use The Machine?
If you buy our machine, we will provide free installation and training.
What is Configuration Of Your Equipments?
90% of our electrical components are originally imported, in order to make sure the service life of machine and stability. The configuration detail shall be shown in our quotation. All the configuration is set more reasonably after all these years' practical experience.
What's the Warranty of Ruizhou CNC Cutting Machine?
The warranty is 1 year, but not including the easy-worn spare parts, such as blade, mat, etc. To tell you honestly, during these years, we have been improved a lot for durability of machine from frame to function, many old clients reorder new RUIZHOU machines with old machines running normally even after 6 to 10 years! You can enjoy whole lift maintenance and technical consultant, support!
What Is The Delivery Time?
It is flexible, when luckily there is stock or newly improved models or produced for exhibitions worldwide, you can get it very soon. 1> Normally, our delivery lead time is around 10 to 20 days for main cutting machine in standard. 2> If change some settings, or several sets orders to form production line, lead time is about 20-30 days. 3> For some special request or solution, we will communicate with production dept. firstly before we confirm delivery time to you. We hope you catch time to order in advance, not in a hurry, so we can have more time to debug strictly in factory for you.